Data Recovery Hospital Logo
Recover Your RAID Arrays, VM, XSAN & Hard Disks NOW!
Call or use the contact form to discuss your data loss or recovery case. Various Service Levels and Options including:
  • » No Data No Fee
  • » Free Analysis
  • »Over The Phone Assessment
  • » In Lab Diagnosis
  • » Insurance Reports
  • » ICO Registered
  • » Computer Forensic Investigations
Get your free quote
Call us 0800 999 3282

Problems on a Microscopic Scale

On September 13th, 2017

An SSD arrived at the lab with a problem serious enough to render it inoperable. After running some diagnostics using software it soon became apparent there was more than just a firmware issue..

The SSD in question, an Intel 530 series mSATA device. Intel have been a little sneaky here, the CPU is branded as 'Intel' but it is actually a Sandforce CPU in disguise (Triggering Safe Mode on the SSD displayed the actual CPU revision).

Straight away, the chances of recovery are low, and a NAND analysis would be useless as the Sandforce series CPU's all use 256-AES hardware encryption - seriously secure storage. Due to this, the only viable recovery method would be to repair the SSD and attempt to extract data.

An inspection using our high-powered microscope showed there was a damaged SMD component located in the power circuit of the SSD. This tiny component is responsible for driving the power MOSFETs (aka Gate Driver). The gate driver controls the switching frequency of the MOSFETs to give a nice smooth voltage output to the NAND IC's on the SSD. To confirm this, after probing the VCC filter capacitors next to the NAND IC's, there was ZERO voltage present - the CPU & Cache WERE receiving voltage.

Due to the drive being damaged (partly removed from the PCB) the MOSFETs were in 'standby' waiting to be triggered. This in turn caused the SSD to revert to 'Safe Mode' - this can also be interpreted as a firmware issue.

After finding an identical SSD donor drive - the damaged gate driver was replaced with some nifty micro-soldering. The SSD powered up normally and was able to be imaged successfully without any errors!

your data in good hands
With over 50,000 successful recoveries of USB Sticks, HDD, SSD, RAID, NAS SAN and Mobile Phones. 10,000 donor drives. One of Europe's best data recovery teams. R3 is a real British success story helping bring affordable data recovery to everyone.

Contact our customer services they can diagnose the majority of faults over the phone or email and give accurate pricing before arrival. Free in Lab assessment is also available.

Call FREE from the UK 0800 999 3282 or Int +44 114 2677699 or email [email protected] and we'll tell you what the problem is, whether your data can be recovered and the full costs and timescales involved in doing so wherever possible. We also provide second opinions and comparison data recovery pricing.
Get your free quote
Call US 0800 999 3282
R3 Hospital Second Opinion

Request your free quote now!

Fill out our no-obligation diagnostics form below to get a FREE consultation or callback.

Our data recovery engineers can diagnose the majority of faults remotely for free.

  • Technical Details

    You don't need to select the following; however, please provide a brief description of the problem in the "Other information" field.

  • This field is for validation purposes and should be left unchanged.

PC's Making Strange Noises

RAID Failure & Recovery Questions

Hard Drive Firmware Problems

Recovering Lost Photos

Mechanical Hard Drive Problems

Market leading pricing

Market leading recovery rates

ICO Data Protection

© 2004 – 2019 · R3 Data Recovery Ltd · Company No.05033569 · VAT No. GB119444414
Data Recovery Hospital is a Trading Name of R3 Data Recovery Ltd Since 01/03/2012