Q: My Seagate hard drive contains a firmware error and no longer works, what should I do?


A: Contact us for a diagnostics service to determine the extent of the problem. When a number of Seagate hard drive models based on the Barracuda platform will often become non-functional, they don’t always delete or lose any data, they just can’t read the data that is stored there. This makes data recovery for Seagate hard drive models an easy process in many cases.

Asked by Andrew from Essex

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