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Q: My PC keeps making loud clicking noises and won’t let me access my files. I have run recovery programs but they haven’t helped so is it a hardware problem?

A: Repetitive clicking noises indicate the strong possibility of some form of hard drive failure. If this is the case, then it’s crucial you identify and replace the faulty component in a certified clean environment to ensure you don’t risk getting dust particles between the platter and the read/write head. If this happens, you are likely to get head crashes that will make subsequent data recovery impossible.

Please be extremely wary of using disk checking / repair software on disks with a mechanical rather than logical problem, as the disk recovery programmes will not solve the problem, and may, in certain situations, make matters much worse, as the software might look to repair non-existent issues with the filesystem.

Hard drive mechanical failures often require expert attention and we do not advise you try and carry out the recovery yourself if you do not have the required equipment and expertise. Contact us to find out how we can help.

Asked by David in Luton, Bedfordshire

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With over 50,000 successful recoveries of USB Sticks, HDD, SSD, RAID, NAS SAN and Mobile Phones. 10,000 donor drives. One of Europe's best data recovery teams. R3 is a real British success story helping bring affordable data recovery to everyone.

Contact our customer services they can diagnose the majority of faults over the phone or email and give accurate pricing before arrival. Free in Lab assessment is also available.

Call FREE from the UK 0800 999 3282 or Int +44 114 2677699 or email [email protected] and we'll tell you what the problem is, whether your data can be recovered and the full costs and timescales involved in doing so wherever possible. We also provide second opinions and comparison data recovery pricing.
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PC's Making Strange Noises

RAID Failure & Recovery Questions

Hard Drive Firmware Problems

Recovering Lost Photos

Mechanical Hard Drive Problems

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