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RAID 50 Data Recovery (Case Study from The Lab)

RAID 50 case study

During a failure of a Dell 720 with 24 15K Savvio SAS drives it was not realised that 6 of the drives had degraded and despite the RAID 50 volume holding up for over a week it finally succumbed to corruption as the operating system drives had also bad blocks.

The bad blocks were causing the server operating system drives to keep crashing and rebooting. Despite 2 spare hot swap drives being in good condition and ready for use they did not cut in automatically until a faulty drive was removed.

Emergency Dell 720 server recovering in the Security House

The problem was all drive condition lights were green and there was no actual warning that drives were dropping out and the O/S was unstable due to bad blocks even the server manufacturers support team were unable to identify the issue.

R3 were engaged to recover as much of the data volume as possible which included 57 interlinked databases this was done overnight and through a weekend in response to the emergency nature of the case.

As each database was recovered a dedicated driver was despatched direct to the secure datacentre where the clients support company worked through the disaster rebuilding a new server and rebuilding the system.

This case showed the importance of drive monitoring and getting the right advice. Had R3 been called at the outset over a week of lost business and many more weeks of business disruption and heartache could have been avoided.

If you have a problem with any RAID configuration Call our experts on 0800 999 3282 for immediate help and assistance.

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With over 50,000 successful recoveries of USB Sticks, HDD, SSD, RAID, NAS SAN and Mobile Phones. 10,000 donor drives. One of Europe's best data recovery teams. R3 is a real British success story helping bring affordable data recovery to everyone.

Contact our customer services they can diagnose the majority of faults over the phone or email and give accurate pricing before arrival. Free in Lab assessment is also available.

Call FREE from the UK 0800 999 3282 or Int +44 114 2677699 or email [email protected] and we'll tell you what the problem is, whether your data can be recovered and the full costs and timescales involved in doing so wherever possible. We also provide second opinions and comparison data recovery pricing.
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