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Flash Drive & USB Data Recovery

Professional USB data recovery service available for you 24 hours a day, 365 days a year!

Are you unable to access data stored on your Flash drive or USB device?

If so, you have come to the right place. Data Recovery Hospital’s mission is to offer the best possible data recovery service at the lowest possible cost.

Why Can’t I Access The Data On My Flash Drive / USB Device?

USB Flash Drive

USB / flash drives are basically hard disk drives encased in plastic with a USB connector. As such they tend to suffer from the same hard drive failure problems as all hard disks. Please click on the previous link to read more about the more standard symptoms and causes of data loss, and the best routes to resolving them.

Whilst USB and Flash pens are great for transferring data from one computer to the next – offering significant memory capacity in an extremely portable format – their principal strength can also be their main weakness.

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Our engineers can diagnose the vast majority of faults remotely for free. Just call or email and we’ll tell you what the problem is, whether your documents can be recovered, and the full costs and timescales involved in doing so.

Due to their portable nature, USB devices are often carried around in bags or pockets and can often get damaged. This can be extremely disruptive if it contains important documents and files that are not backed up on your PC or laptop.

We help thousands of clients recover data from all manner of portable data storage devices every year and have a team dedicated to resolving just this type of issue.

How Will We Restore The Data On Your USB / Flash Drive?

R3 Data Recovery Hospital is continually improving the tools, techniques and processes we use to recover data. If you’d like to find out more about how we do it, please visit our data recovery process section.

What are the data recovery options for a USB Memory Stick?

USB Memory sticks can fail in a number of ways, the way in which data is recovered depends upon the type of data loss that has occurred. These normally fall into one of three categories, logical, physical damage or failed electronics:

What is logical data loss?

Logical recoveries are those that are carried out on devices that work properly, this type of recovery can be carried out using software. The types of scenario that are covered by logical recovery include:

Accidentally formatted memory sticks, formatting a device that still contains your data is going to result in the loss of that data. Whilst it is still physically present on the device (in most cases) the original file system, the area that indexes your device is removed. This means that special software techniques need to be used to retrieve the data. This kind of recovery can be carried out by a data recovery lab, but it can also be done at home using commercial software.

In most cases, providing that nothing has been written to the device following on from the format, a full recovery of the data can be expected following a quick or standard file system format.

What is Physical damage?

Physical damage to USB Memory Sticks can include snapped or bent USB connectors, missing components and damages to the circuit board. This type of recovery is a bit more technical and, for obvious reasons, cannot be performed with software.

Physical damage requires either an electronic engineer or a specialist data recovery company. In most cases it is wise to contact a data recovery professional first as they have more techniques available to them than the standard engineer and can deal with devices that are unable to be repaired, even temporarily due to the damage being too severe.

In most cases a device that has been physically damaged and contains valuable data can be recovered in full for a reasonable price. Failing that we have to look at removing the chips from the memory stick, this is where it gets more specialised and starts to cost more.

Data recovery options for USB memory sticks

What are Failed Electronics?

Failed electronics is a pretty generic term and can describe any kind of failure of any kind of component on the memory stick. More often than not the primary component to fail is the devices micro-controller.

When the micro controller on a memory stick fails, the device is no longer readable by the computer. Repair options for this type of failure include transplanting the flash chip to another, identical device, although on modern sticks this is rarely successful. The standard practice carried out by most data recovery engineers is to remove the flash chip and to read its content directly. This type of recovery is normally more expensive and time consuming than the methods mentioned earlier, but it is often the most effective.

What should I do if my memory stick fails?

In most cases we would recommend contacting a data recovery professional who should be able to help you to better understand the underlying cause of your problem and provide you with prices for the recovery itself. They may be able to advise you in using software or finding someone close to you that can help.

The best advise that we can give is to always trust the professionals if your data is important, even if they are unable to help they can almost certainly advise you on what to do and what not to do to ensure that you have the very best chance of recovering your lost data.

Don't Risk Losing All Your Data

Whatever the nature of the data loss problem, regardless of manufacturer or type of storage device, the DRH team can offer a full diagnosis, a swift solution and an after care package to get your operation back on its feet as quickly as possible.

Highest level of expertise and success rates in the UK

USB Stick Data Recovery In The Lab

The technology now used in USB flash memory has moved quickly to meet the data hungry demands of high definition video and music storage. To ensure the safety of your precious data clever algorithms are constantly being developed to make sure all the data storage cells get a chance of their fair share of the work.

This is fine until the electronics fail..

The micro controller keeps a record of this algorithm and without it the chances of data recovery are drastically reduced. That’s why at R3 we prefer to rework the electronics that way ensuring data integrity is kept.

Repairing a damaged USB micro controller

A USB memory stick arrived at R3 that wasn’t responding when plugged into our diagnostic PC. On investigation the printed circuit board had been bent damaging the delicate copper tracks. So the soldering iron was warmed up and set to work. Both the flash nand and micro controller were removed, cleaned and re-seated in fresh solder. This made no improvement to the device so the oscillator was replaced and the USB connections made straight to the micro controller. Success after 30 minutes and eye boggling re-work the device was recognised and its data extracted corruption free.

Please contact us immediately by calling our freephone at 0800 999 3282 or use our free online quote form for a free diagnosis / no-obligation fixed price quote. It could be the first step to restoring your data.

your data in good hands
With over 50,000 successful recoveries of USB Sticks, HDD, SSD, RAID, NAS SAN and Mobile Phones. 10,000 donor drives. One of Europe's best data recovery teams. R3 is a real British success story helping bring affordable data recovery to everyone.

Contact our customer services they can diagnose the majority of faults over the phone or email and give accurate pricing before arrival. Free in Lab assessment is also available.

Call FREE from the UK 0800 999 3282 or Int +44 114 2677699 or email [email protected] and we'll tell you what the problem is, whether your data can be recovered and the full costs and timescales involved in doing so wherever possible. We also provide second opinions and comparison data recovery pricing.
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