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Q: I plugged a 16GB USB stick into my MacBook and then nudged it sideways with my arm. I received an error message saying that the stick hadn’t ejected properly. I then took it out and plugged it back in again a few times but I couldn’t access any of my files in the USB stick. I then tried it in my PC and it also wouldn’t let me access the files saved. Can you help?

A: Absolutely. Due to the small and portable nature of USB sticks, they are sometimes easy to accidentally damage. We deal with this kind of problem on a regular basis and our engineers are adept at performing data recovery on USB devices.

Question asked by Fred in London

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With over 50,000 successful recoveries of USB Sticks, HDD, SSD, RAID, NAS SAN and Mobile Phones. 10,000 donor drives. One of Europe's best data recovery teams. R3 is a real British success story helping bring affordable data recovery to everyone.

Contact our customer services they can diagnose the majority of faults over the phone or email and give accurate pricing before arrival. Free in Lab assessment is also available.

Call FREE from the UK 0800 999 3282 or Int +44 114 2677699 or email enquiries@datarecoveryhospital.com and we'll tell you what the problem is, whether your data can be recovered and the full costs and timescales involved in doing so wherever possible. We also provide second opinions and comparison data recovery pricing.
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